Bachelor of Business and Quality Management

Overview

Achieve Excellence: Drive Continuous Improvement and Business Success.

The Bachelor of Business and Quality Management program emphasizes that Total Quality Management (TQM) and organizational excellence are key to improving organizational capabilities, focusing on encouraging a continuous flow of incremental improvements from all levels of the organization to ensure customer satisfaction. Provided by Hamdan Bin Mohammed Smart University, a pioneer in institutionalizing quality management principles in the region, this program offers a broad and comprehensive perspective on business and the models that shape organizations at both macro and micro levels. You will learn about quality control and how to apply improvement tools and methods to increase productivity in any organization. The program provides specialist knowledge and skills to equip learners for management positions in public, private, and social sector organizations where quality management is recognized as a key driver of organizational strategy. 

Who is This Program For?

For aspiring leaders and professionals dedicated to driving organizational excellence.

This program is designed for High School graduates, young entrepreneurs, managers, inspectors, and facilitators from the public, private, and social sector organizations. Graduates will be well-prepared for diverse roles across industries, including manufacturing, healthcare, government, finance, and education. With a strong foundation in business functions and quality management frameworks, they can advance into leadership positions. The program equips learners with the skills to drive organizational excellence, implement continuous improvement initiatives, and contribute effectively to public, private, and social sector organizations.

  • Quality Assurance Analysts  icon
    Quality Assurance Analysts
  • Process Improvement Specialists  icon
    Process Improvement Specialists
  • Operations Managers  icon
    Operations Managers
  • Quality Managers  icon
    Quality Managers
  • Performance Improvement Officers  icon
    Performance Improvement Officers
  • Strategy Directors  icon
    Strategy Directors

What You Will Learn

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Program Learning Goals

Graduates of this program will gain a strong foundation in:

  • Comparing and contrasting regional and International Business Excellence Frameworks.

  • Demonstrating a thorough understanding of core functional areas of business. 

  • Planning, developing, implementing, and evaluating business and quality management strategies in all sectors of the economy. 

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Program Learning Outcomes

This program equips learners with the ability to:

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Apply modern business and quality management principles to solve problems and streamline organizational processes. 

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Apply knowledge of global best practice trends in business and quality management. 

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Apply various quality tools and techniques to achieve continuous improvement in organizations. 

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Demonstrate competence in conducting research and, oral, writing, and presentation skills. 

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Autonomy and Responsibility: Demonstrate autonomy and responsibility through independent work and taking responsibility for own future learning and professional development. 

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Role in Context: Demonstrate professional attributes relevant to the role. 

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Self-development: Demonstrate ability to respond to challenges and opportunities of leading and working in diverse teams and cultural environments. 

Accreditation

This program is accredited by the UAE Ministry of Education’s Commission for Academic Accreditation.

  • AACSB Business Education Alliance icon
    AACSB Business Education Alliance

Study Plan

Explore the study plan to understand your academic journey, course structure, and progression toward successful program completion.

Detailed Study Plan Table

COURSE CODE
COURSE NAME
CREDIT HOURS
STUDY MODE
MATH001
Remedial Mathematics
0
Online
ARAB101
Arabic Studies (Choose one)
3
Online
ARAB102
Arabic as a Foreign Language (Choose one)
3
Online
ENGL101
English I
3
Online
HLTH101
Health and Wellbeing
3
Online
ISLM101
Islamic Culture (in Arabic) (Choose one)
3
Online
ISLM102
Islamic Culture (in English) (Choose one)
3
Online
PROG101
Introduction to Programming
3
Online
MATH101
General Mathematics
3
Online
ENGL102
English II
3
Online
MGMT111
Principles of Management
3
Online
STAT101
Introduction to Statistics
3
Online
SOCL101
Psychological Principles and Lifelong Learning Skills
3
Online
SOCL104
UAE Studies
3
Online
ACCT101
Principles of Accounting
3
Online
BUSS301
Legal and Ethical Environment of Business
3
Online
BUSS201
English for Business
3
Online
RESM301
Quantitative Methods
3
Online
MKTG201
Principles of Marketing
3
Online
BUSS206
Business Communication
3
Online
ECON201
Microeconomics
3
Online
HRMT101
Introduction to Human Resource Management
3
Online
QLTY201
TQM Fundamentals
3
Online
RESM250
Research Methods for Business
3
Online
FINC201
Principles of Financial Management
3
Online
ECON202
Macroeconomics
3
Online
QLTY406
Quality Management Tools & Techniques I
3
Online
MGMT405
Teamwork
3
Online
INEN301
Fundamentals of Innovation and Entrepreneurship
3
Online
MISM301
Management Information Systems
3
Online
QLTY465
Quality Management Tools & Techniques II
3
Online
PROJ201
Project Management
3
Online
OPER309
Principles of Business Process Management
3
Online
ELECTIVE
Elective
3
Online
HRMT340
Performance Management
3
Online
MGMT304
Organizational Change Management
3
Online
MGMT303
Organizational Behaviour
3
Online
BUSS490
Internship
3
Online
ELECTIVE
Elective
3
Online
QLTY410
Service Quality
3
Online
QLTY480
Quality Systems
3
Online
MGMT404
Business Strategies – Capstone
3
Online
QLTY407
Business Excellence
3
Online
QLTY412
Leadership in Quality
3
Online
MGMT315
Customer Care
3
Online
BUSS316
Social Responsibility
3
Online
BIAN304
Introduction to Business Analytics
3
Online
BIAN406
Big Data & Artificial Intelligence
3
Online
HRMT302
Career Management
3
Online

Pre-requisites

The program is open to recent high school graduates as well as professionals seeking career advancement.

  • Pre-program: MATH001 Remedial Mathematics.