Dr. Shatha Hawarna profile picture

Associate Professor

Dr. Shatha Hawarna

Dr. Shatha Hawarna is an Associate Professor at HBMSU with over 18 years of academic experience spanning Business Administration, Quality Management, and Human Resources. Holding three master's degrees and three PhDs across education, management, and quality, her multidisciplinary expertise uniquely positions her to bridge administrative, educational, and research domains, combining theory with practical application to prepare the next generation of qualified professionals.

School of Business & Quality Management

Academic Biography

  • Quality Management
  • Human Resources
  • Artificial Intelligence
  • Smart Education
  • Innovation
  • Ph.D. in Quality Management and Human Resources – International Islamic University – Malaysia – 2017
  • Ph.D. in Business (Management) – Arab Academy for Science, Technology and Maritime Transport – Egypt – 2003
  • Ph.D. in Education – Saint Joseph University – Lebanon – 2000
  • Master of Business in Quality Management – University of Wollongong – Australia – 2008
  • Master of Business (Management) – Arab Academy for Science, Technology and Maritime Transport – Egypt – 1999
  • Master of Education – Saint Joseph University – Lebanon – 1995
  • Bachelor of Business (Accounting and Information Technology) – UAE University – UAE – 1988

Dr. Shatha Hawarna has over 18 years of academic experience in teaching, specializing in Business Administration, Quality Management, and Human Resources. She currently serves as an Associate Professor at Hamdan Bin Mohammed Smart University and has previously held several administrative positions at the Ministry of Education and Dubai University, contributing to the development of academic and administrative policies. She holds three master's degrees and three PhDs in diverse fields, including Education, Quality Management, and Human Resources. Dr. Hawarna is known for a teaching approach that combines theory with practical application, enhancing the learning experience for students and preparing qualified academic and research professionals. Her multidisciplinary expertise enables her to cover a wide range of administrative and educational areas simultaneously.

Recent Publications

An overview of academic publications documenting research focus, methodological depth, and scholarly engagement.

  1. Hawarna, S., Ahmed, S., Alqasmi, I., & Ashrafi, D. M. (2025). The intricate relationship of employee engagement and lean approach toward quality improvement of the public hospitals. Hospital Topics.
  2. Ahmed, S., Hawarna, S., Alqasmi, I., & Mohiuddin, M. (2024). Role of Lean Six Sigma approach for enhancing patient safety and quality improvement in hospitals. International Journal of Healthcare Management.
  3. Embarak, O. H., & Hawarna, S. (2024). Automated AI-driven system for early detection of at-risk students. Procedia Computer Science.
  4. Ahmed, S., Hawarna, S., Alqasmi, I., & Ashrafi, D. M. (2023). Mediating role of lean management on the effects of workforce management and value-added time in private hospitals. International Journal of Lean Six Sigma.
  5. Embarak, O. H., & Hawarna, S. (2023). Smart education for Industry 4.0 sustainable futures: A new theory of maximization for learner success. International Journal of Information and Education.
  6. Hawarna, S. (2023). Using artificial intelligence and other frontier technologies to transform the e-learning industry. Journal of Namibian Studies: History, Politics, Culture.
  7. Hawarna, S., Gani, A. O., & Islam, R. (2020). Effects of Dubai quality award on organisational performance in the United Arab Emirates. The TQM Journal.